Kwenguva yakareba, nzvimbo yekutengesa tekinoroji yakakamura nhoroondo kuita "denda risati rasvika" uye "mushure medenda."Iyi poindi nenguva inoratidza shanduko inokurumidza uye yakakosha munzira iyo vatengi vanodyidzana nemabhizinesi uye maitiro anoiswa nevatengesi, varidzi veresitorendi uye mamwe mabhizinesi kuti ajairane nemaitiro avo matsva.Kune zvitoro zvegirosari, zvitoro zvemishonga, uye zvitoro zvikuru zvedhipatimendi, denda iri chiitiko chakakosha chiri kufambisa kukura kwekuda kwemakiosks ekuzvishandira uye chinokonzeresa mhinduro nyowani.
Kunyangwe hazvo makiosks ekuzviitira basa aive akajairika denda risati raitika, Frank Anzures, maneja wechigadzirwa kuEpson America, Inc., anonongedza kuti kuvharwa uye kufambidzana munharaunda kwaita kuti vatengi vadyidzane nezvitoro nemaresitorendi pamhepo-ikozvino vave kuda kutora chikamu padigital- zvitoro.
“Nekuda kweizvozvo, vanhu vanoda sarudzo dzakasiyana.Vajaira kushandisa tekinoroji uye kufamba nemanyawi avo — pane kuvimba nevamwe,” akadaro Anzures.
Sezvo vatengi vazhinji vachishandisa makiosks ekuzviitira-sevhisi munguva yepashure-denda, vatengesi vanogashira mhinduro yakawanda pamhando dzezviitiko zvinosarudzwa nevatengi.Semuyenzaniso, Anzures akataura kuti vatengi vari kuratidza kuda kwekudyidzana kusina kupokana.Chiitiko chemushandisi hachigone kuve chakaomesesa kana kutyisa.Iyo kiosk inofanirwa kuve nyore kuti vatengi vashandise uye inofanirwa kukwanisa kupa izvo zvinodikanwa nevatengi, asi hapafanirwe kuve nesarudzo dzakawanda zvekuti chiitiko chinovhiringa.
Vatengi vanodawo nzira yekubhadhara iri nyore.Izvo zvakakosha kuti ubatanidze yako wega-sevhisi terminal sisitimu ine inoshanda yakazara yekubhadhara chikuva inoita kuti vatengi vashandise kiredhiti kana makadhi ekubhengi, makadhi asingabatike, nharembozha wallet, mari, makadhi ezvipo, kana mamwe mabhadharo avanoda Nzira yekubhadhara.
Mukuwedzera, zvakakoshawo kusarudza mapepa emapepa kana mapepa emagetsi.Kunyange zvazvo zviri kuwedzera kuwanda kuti vatengi vakumbire maresiti emagetsi, vamwe vatengi vachiri kuda kushandisa mapepa emarisiti se "uchapupu hwekutenga" panguva yekuzvitsvaga, saka hapana mubvunzo kuti vanobhadhara chimwe nechimwe muhurongwa.Kiosk inoda kubatanidzwa neprinta inokurumidza uye yakavimbika yerisiti yemafuta, senge Epson's EU-m30.Iyo inodhinda yekurudyi ichaona kuti vatengesi havafanire kuisa mari yakawanda-maawa pakugadzirisa printer-chokwadi, EU-m30 ine tsigiro yekutarisa kure uye LED alarm basa, iyo inogona kuratidza kukanganisa mamiriro ekukurumidza kugadzirisa uye kugadzirisa matambudziko, kuderedza. self-service Downtime yekutumira terminal.
Anzures akati maISV nevagadziri vesoftware vanofanirwawo kugadzirisa matambudziko ebhizinesi anogona kuunza kune vatengi vavo.Somuenzaniso, kubatanidza kamera nokuzviongorora pachako kunogona kubatsira kuderedza kuparara——smart system inogona kusimbisa kuti zvigadzirwa pachikero zvinochajwa pamutengo chaiwo papound imwe neimwe.Vagadziri veSolution vanogona zvakare kufunga kuwedzera RFID vaverengi kuti vazvitarise wega kune vatengesi vezvitoro zviri nyore.
Mumamiriro ezvinhu apo kushomeka kwevashandi kunoramba kuchienderera mberi, makiosks ekuzvishandira anogonawo kubatsira vatengi vako kubata mabhizinesi ane vashandi vashoma.Nekuzvishandira sarudzo, iyo yekutarisa maitiro haichisiri mutengesi kana cashier yemutengi.Pane kudaro, mushandi wemuchitoro chimwe chete anogona kubata nzira dzakawanda dzekutarisa kubatsira kuzadza gaka mukuperevedza kwevashandi-uye panguva imwecheteyo kuita kuti vatengi vagutsikane nenguva pfupi dzekumirira.
Kazhinji, zvitoro zvegirosari, vemishonga, uye zvitoro zvedhipatimendi zvinoda kuchinjika.Vapeiwo kugona kugadzirisa mhinduro kumaitiro avo uye vatengi, uye shandisa yega-sevhisi kiosk system yavanoisa kuti vawedzere mhando yavo.
Kuti ugone kugadzirisa zvigadziriso uye kusangana nezvinodiwa zvitsva, Anzures inoona kuti maISV akakura anopindura manzwi evatengi uye kufungidzira mhinduro dziripo."Vanoda kushandisa matekinoroji akasiyana, sevaverengi veIR uye vaverengi veQR kodhi, kuita kuti kutengeserana kwevatengi kuve nyore uye kusina musono," akadaro.
Nekudaro, akawedzera kuti kunyangwe kugadzira makiosks ekuzvishandira ezvitoro zvegirosari, zvitoro zvemishonga, uye zvitoro ibasa rine makwikwi, Anzures akataura kuti "kana maISV aine chimwe chinhu chitsva uye akagadzira zvigadzirwa zvekutengesa zvakasiyana, zvinogona kukura."Akataura kuti maISV madiki ari kutanga kuvhiringa ndima iyi kuburikidza nehunyanzvi, senge nzira dzekusabatika vachishandisa vatengi nharembozha kuita mubhadharo uye mhinduro dzinoshandisa izwi, kana kugarisa vashandisi vane nguva inononoka yekupindura kuitira kuti vanhu vazhinji vagone Kushandisa kiosks zviri nyore.
Anzures akati: "Chandinoona vanogadzira kuita kuteerera vatengi mukati merwendo rwavo, kunzwisisa zvavanoda, uye nekupa mhinduro yakanaka."
ISVs uye vanogadzira software vanogadzira yekuzviitira-sevhisi kiosk mhinduro vanofanirwa kuramba vachiziva nezvekukura maitiro anozokanganisa mhinduro dzemangwana.Anzures akataura kuti self-service terminal hardware iri kuwedzera fashoni uye idiki-kunyangwe idiki yakakwana kuti ishandiswe padesktop.Mhinduro yacho yese inofanirwa kufunga kuti chitoro chinoda Hardware inogona kusimudzira chimiro chayo.
Zvigadzirwa zvinozonyanya kufarira mucustomer software inogonesa zvitoro kudzora zvirinani ruzivo rwevatengi.Kuzvishandira wega kunowanzoreva kuti zvitoro zvinorasikirwa nevatengi, saka vanoda tekinoroji inogona kudzora mabatiro anoita vatengi.
Anzures akayeuchidzawo maISVs nevagadziri vesoftware kuti makiosks ekuzvishandira ingori chikamu chematekinoroji mazhinji anoshandiswa nezvitoro kushanda nekuchengetedza vatengi.Naizvozvo, mhinduro yaunogadzira inofanirwa kukwanisa kusanganisa zvisina mutsetse nemamwe masisitimu ari muchitoro ari kubuda IT nharaunda.
Mike ndiye aimbove muridzi wekambani yekuvandudza software ane anopfuura makore gumi eruzivo rwekunyorera B2B IT mhinduro vanopa.Ndiye muvambi weDevPro Journal.
Nguva yekutumira: Zvita-21-2021